Privacy Policy

1. Introduction

Glovia ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or make a purchase from us.

2. Information We Collect

We may collect the following categories of information:

• Identity data: first name, last name.
• Contact data: email address, phone number, billing and shipping address, ZIP/postal code.
• Transaction data: details of products purchased and order history.
• Technical data: IP address, browser type, device information, and pages visited.
• Marketing data: your communication preferences.

3. How We Use Your Information

• Process and fulfill your orders and deliver our products.
• Provide customer support and respond to your inquiries.
• Send order confirmations, shipping updates, and service-related notifications.
• Send marketing communications where you have given consent.
• Improve our website, products, and services.
• Comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

We process your personal data based on your consent, the performance of a contract with you, our legitimate interests (such as operating our business), and to comply with our legal obligations.

5. Sharing Your Information

We share data only with trusted partners who help us run our business, including:

• Payment processors to securely complete transactions.
• Shipping and fulfillment providers.
• Analytics and advertising providers (Google Ads, Google Analytics) when you consent.
• Legal authorities when required by law.

We do not sell your personal information.

6. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze site traffic, and deliver personalized advertising. You can manage your preferences using our cookie banner or your browser settings at any time.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict our processing of your data.
• Withdraw consent at any time.
• Lodge a complaint with a data protection authority.

9. Security

We use industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at [email protected].